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Pharmacy inspections

Inspection reports and learning from inspections

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Panchem Pharmacy (1031440)

Inspection outcome: Standards met

Last inspection: 11/04/2019

Pharmacy context

This is an independent pharmacy situated in a parade of shops on a busy main road, next door to a primary school. As well as dispensing NHS prescriptions the pharmacy supplies medicines in multi-compartment compliance packs to a small number of people. Many local surgeries have recently closed down.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy’s working practices are safe and effective. The pharmacy manages risks well and keeps people’s private information safe. It generally keeps the records it is required to by law. The pharmacy asks its customers and staff for their views. Team members use the procedures in place to safeguard vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough team members for the services provided. They have the appropriate skills, qualifications and training to deliver its services safely.

Principle 3. Premises

Standards met

The premises are clean, secure, and maintained to a level of hygiene appropriate for the pharmacy’s services.

Principle 4. Services, including medicines management

Standards met

Pharmacy services are generally delivered in a safe and effective manner. The pharmacy obtains medicines from reputable sources, and generally manages them appropriately so that they are safe for people to use. But it does not always give people information leaflets that come with their medicines and does not securely attach backing sheets to people’s compliance aids. It does not use some of the safety materials (such as warning stickers) for the supply of valproate. This means that people may not always have the information they need to take their medicines safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services.

Pharmacy details

160 St.Marys Lane
UPMINSTER
RM143BS
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards