Osbon Pharmacy (9010604)

Inspection summary findings

Principle 1. Governance

The pharmacy generally identifies and manages the risks associated with its services. Team members record and learn from any mistakes, which helps make the services safer for people to use. They are clear about their roles and responsibilities. The pharmacy largely keeps the records it needs to by law to make sure that medicines are supplied safely and legally. Team members generally know how to protect people’s personal information. And they know how to protect vulnerable people.

Principle 2. Staff

The pharmacy has enough trained staff to provide its services safely. Team members undertake some ongoing training to help keep their knowledge and skills up to date. They are able to raise concerns and make suggestions to help improve the systems in the pharmacy. They can take professional decisions to help protect people’s safety.

Principle 3. Premises

The premises are secure and suitable for the pharmacy’s services. They are maintained to an appropriate level of hygiene.

Principle 4. Services, including medicines management

The pharmacy largely provides its services safely and effectively. People who receive their medication in multi-compartment compliance packs are given the information they need to take their medicines safely. The pharmacy takes the right action in response to safety alerts to ensure that people get medicines and medical devices which are safe to use. It generally manages its medicines well. But medicines are not always date checked on a regular basis. This could increase the chance that people are supplied medicines which are past their ‘use-by’ date.

Principle 5. Equipment and facilities

The pharmacy has the right equipment for the services it provides, and generally maintains it well.