Inspection outcome: Standards met
Last inspection: 16/04/2019
Pharmacy context
This is a high street community pharmacy on the main road of a town centre. It is close to a large shopping centre, and there are several other pharmacies nearby. It mainly dispenses NHS prescriptions, and offers other services such as over-the-counter medicines and Medicines Use Reviews. It assembles multi-compartment compliance aids to help people take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages the risks associated with its services. But it does not regularly review dispensing incidents for any patterns or trends. This could mean that it misses out on opportunities to learn and improve safety. It mostly keeps the records it needs to by law. The pharmacy generally protects people’s personal information. But it does not always dispose of confidential waste appropriately. This could potentially mean that people’s personal information is not protected properly. Team members know how to safeguard vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members for its services. They do ongoing training. This helps keep their knowledge and skills up to date. They can make suggestions or raise any concerns. So, they can help improve the pharmacy’s services.
Principle 3. Premises
The premises are generally suitable for the pharmacy’s services. But some areas of the pharmacy require maintenance or cleaning. These detract from the overall appearance of the pharmacy.
Principle 4. Services, including medicines management
The pharmacy generally provides the services safely and mostly manages medicines well. It takes the right action when safety alerts are received. This helps ensure that people get medicines and devices which are safe to use.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for the services it provides.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |