Inspection outcome: Standards met
Last inspection: 17/05/2019
Pharmacy context
The pharmacy is on a street in a residential area. The people who use the pharmacy are mainly older people. The pharmacy provides a range of services including, Medicines Use Reviews, New Medicine Service, multi-compartment compliance aids and substance misuse medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It actively seeks feedback from the public and protects people's information. It generally keeps the records it needs to by law, but some are not always complete. So, they may be less reliable in the event of a future query. Team members understand their role in protecting vulnerable people. And they protect people's personal information.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. But it could do more to ensure that all team members are enrolled on an accredited pharmacy course in a timely manner. The team members can discuss any issues and they are provided with some ongoing training.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally manages its services well. But it does not always highlight when high-risk medicines are dispensed, which may mean that people are not given all the information that they need to take their medicines safely. The pharmacy gets its medicines from reputable suppliers. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |