Online Pharmacy 4U (9012620)

Pharmacy context

This pharmacy is situated in a closed unit. Members of the public do not usually visit the pharmacy in person. Instead, the pharmacy delivers or posts medicines to people. The pharmacy dispenses NHS prescriptions and supplies a large number of medicines in multi-compartment compliance aid packs to people in care homes and the community to help them take their medicines at the right time. The pharmacy sells over-the-counter medicines, and it has a prescribing service provided by a pharmacist prescriber who works onsite. The pharmacy has two websites (www.online-pharmacy4u.co.uk and www.ukmedsonline.co.uk) Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The enforcement action taken allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed. This was a reinspection following an inspection in February 2026 where the pharmacy did not meet Standards 1.1 and 4.2. This reinspection focused on those Standards which had previously not been met. The NHS service was not inspected. The pharmacy has improved the documentation of clinical rationale when prescribing, and prescribing audits and clinical governance meetings have been introduced, but further improvements are required to fully comply with Standards 1.1 and 4.2.