Inspection outcome: Standards met
Last inspection: 18/06/2024
Pharmacy context
This is an NHS pharmacy offering services to people at a distance through its website onlinedeliverychemist.co.uk. People can also contact the pharmacy by telephone. The pharmacy’s main activity is dispensing NHS prescriptions. It also offers a free video consultation service for people requiring advice and support with common health conditions. The pharmacy supplies some medicines in multi-compartment compliance packs, designed to help people to take their medicines. It delivers all medicines to people through its delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks for the services it provides. It regularly seeks feedback from people using its services and it uses this feedback to inform how it provides them. The pharmacy holds confidential information securely and it mostly keeps the records it needs to by law. Pharmacy team members understand how to recognise and report concerns about potentially vulnerable people to help keep them safe from harm. And they act openly and honestly by discussing the mistakes they make during the dispensing process.
Principle 2. Staff
The pharmacy regularly reviews its staffing levels and skill mix to ensure they remain appropriate. Its team members work together well. They feel confident in providing feedback at work to help drive improvement. And they engage in some continual learning to support the safe delivery of pharmacy services.
Principle 3. Premises
The pharmacy is clean, secure, and properly maintained. Its premises offer a suitable environment for providing healthcare services.
Principle 4. Services, including medicines management
The pharmacy’s services are clearly advertised through its website and are accessible to people. It obtains its medicines from reputable suppliers. And it stores its medicines safely and securely. Pharmacy team members make regular checks to ensure medicines are safe to supply to people. And they provide people with relevant information when supplying medicines to help people take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Pharmacy team members use the equipment in a way which protects people’s confidentiality.
Pharmacy details
Unit 6A, Ransom Hall
Ransom Wood Business Park
Southwell Road West
Mansfield
NG210HJ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |