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Pharmacy inspections

Inspection reports and learning from inspections

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One Stop Pharmacy (9011139)

Inspection outcome: Standards met

Last inspection: 10/03/2020

Pharmacy context

This is a specialist home healthcare pharmacy which offers services to private hospitals, care homes, NHS Trusts and to people through its website; www.onestop-pharmacy.co.uk. The pharmacy specialises in supplying treatments for mental health conditions. People cannot visit this pharmacy in person, and it is located in a large unit on a business park. It has an NHS distance selling contract and it dispenses repeat prescription and it supplies some medicines in multi-compartment compliance packs.

Inspection summary findings

Principle 1. Governance

Standards met


The pharmacy effectively identifies and manages the risks associated with its services to make sure people receive appropriate care. It is responsive to feedback and it uses this to make improvements. Members of the pharmacy team follow written procedures to make sure they work safely. They record their mistakes so that they can learn from them, and they make changes to stop the same sort of mistakes from happening again.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage the workload and the services that it provides. The team members plan absences in advance, so they always have enough cover to provide the services. The team members work well together in a supportive environment and they can raise concerns and make suggestions. They complete additional training to make sure that they have the knowledge and skills for the specialist services that they offer, so they are well qualified and competent.

Principle 3. Premises

Standards met

The pharmacy provides a safe, secure and professional environment for the provision of healthcare services.

Principle 4. Services, including medicines management

Standards met


The pharmacy manages its services and supplies medicines safely. It gets its medicines from licensed suppliers and stores them securely and at the right temperature, so they are safe to use. The pharmacy team effectively supports other healthcare professionals in providing specialist services, as well as traditional dispensing services.

Principle 5. Equipment and facilities

Standards met


The pharmacy has the equipment it needs to provide services safely. The pharmacy team uses the equipment in a way that keeps people’s information safe.

Pharmacy details

Unit G
Key Industrial Park
Fernside Road
Willenhall
WV133YA
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards