Inspection outcome: Standards met
Last inspection: 16/07/2024
Pharmacy context
The pharmacy provides a homecare medicines service which involves delivering ongoing medicine supplies to NHS Trusts. All of the treatments are initially prescribed by hospital prescribers. The pharmacy is located in a purpose-built industrial unit and the premises is not open to the public. The Company is registered with the MHRA and holds a Wholesale Dealers Authorisation.
This inspection is one of a series of inspections we have carried out as part of a thematic review of homecare services in pharmacy. We will also publish a thematic report of our overall findings across all of the pharmacies we inspected. Homecare pharmacies provide specialised services that differ from the typical services provided by traditional community pharmacies. Therefore, we have made our judgements by comparing performance between the homecare pharmacies we have looked at. This means that, in some instances, systems and procedures that may have been identified as good in other settings have not been identified as such because they are standard practice within the homecare sector. However, general good practice we have identified will be highlighted in our thematic report.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively identifies and manages the risks associated with its services to make sure people receive appropriate care. It uses regular audits and risk assessments to help make changes or improvements to the services and the way the pharmacy operates. It is responsive to feedback, and it uses this to make improvements. Members of the pharmacy team follow written procedures to make sure they work safely. They record their mistakes so that they can learn from them. And they make changes to stop the same sort of mistakes from happening again. There are safeguarding procedures in place and the team knows its responsibilities in keeping vulnerable people safe.
Principle 2. Staff
The pharmacy has enough team members to manage its workload. Team members are suitably trained for the jobs they do. And they complete ongoing training to help them improve. The team works flexibly so there is always enough cover to provide services effectively. And team members work well together in a supportive environment, where they can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy is clean, tidy and well maintained. It provides a safe, secure, and professional environment that is suitable for the healthcare services provided.
Principle 4. Services, including medicines management
The pharmacy team is well organised and delivers the pharmacy’s services safely and effectively. And it supports other healthcare professionals to help make sure patients get the care they need. The pharmacy gets its medicines from licensed suppliers and stores them appropriately, so they are kept in good condition and safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. The pharmacy team uses the equipment in a way that keeps people’s information safe.
Pharmacy details
Unit G
Key Industrial Park
Fernside Road
Willenhall
WV133YA
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |