Inspection outcome: Standards met
Last inspection: 26/09/2023
Pharmacy context
This is a newly opened community pharmacy in the village of Mid Calder in Lothian. Its main services include dispensing of NHS prescriptions, and it dispenses medicines in multi‐compartment compliance packs to help people take them properly. And it delivers medicines to people living in local care homes. Team members advise on minor ailments and medicines use. And they deliver the NHS Pharmacy First Service.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately manages the risks associated with the services it provides for people. Its complete set of written procedures help the team carry out tasks consistently and safely. Team members record and learn from the mistakes they make when dispensing. And they keep the records they need to by law. Team members have knowledge and experience to help support vulnerable people.
Principle 2. Staff
The pharmacy has enough team members with the right qualifications and knowledge to manage its workload and provide its services effectively. Team members complete appropriate training for their roles and keep their skills up to date. They work well together and communicate effectively. And they are comfortable raising concerns and identifying individual learning needs.
Principle 3. Premises
The pharmacy premises are suitable for the services provided and the team maintain them to a high standard. It has private consultation room and advice area where people can have confidential conversations with a pharmacy team member.
Principle 4. Services, including medicines management
The pharmacy offers services that are well managed and easy for people to access. It receives its medicines from licensed wholesalers and stores them appropriately. The team carries out checks to help ensure medicines are kept in good condition and safe to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to support the safe delivery of its services. Its equipment is fit for purpose and safe to use. And its team members use the equipment appropriately to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |