Pharmacy context
This is an independently owned community pharmacy situated on a busy main road in Sparkhill, Birmingham. It mainly dispenses NHS prescriptions and it sells a small range of over-the-counter medicines. And it has a small number of people who receive instalment supplies for substance misuse treatment. The pharmacy is open extended hours seven days a week. This inspection was undertaken during the Covid-19 pandemic. Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The enforcement action taken allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages risks appropriately to help ensure its services are delivered safely and effectively. The pharmacy has procedures in place for the services it offers. It keeps the records it needs to by law. Its team members keep people’s private information safe. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff members to manage its current workload adequately. The small team works work well together and the team members have the appropriate skills and qualifications for their roles.
Principle 3. Premises
The premises are secure and are adequate for the provision of pharmacy services.
Principle 4. Services, including medicines management
The pharmacy manages its services safely to help make sure people receive appropriate care. It tries to adjust its services when needed so people get the care and support they need. The pharmacy sources, stores and manages medicines appropriately to ensure that all the medicines it supplies to people are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its equipment appropriately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |