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Pharmacy inspections

Inspection reports and learning from inspections

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Olive Tree Pharmacy (1091775)

Inspection outcome: Standards met

Last inspection: 26/08/2021

Pharmacy context

This is an independently owned community pharmacy situated on a busy main road in Sparkhill, Birmingham. It mainly dispenses NHS prescriptions and it sells a small range of over-the-counter medicines. And it has a small number of people who receive instalment supplies for substance misuse treatment. The pharmacy is open extended hours seven days a week. This inspection was undertaken during the Covid-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy manages risks appropriately to help ensure its services are delivered safely and effectively. The pharmacy has procedures in place for the services it offers. It keeps the records it needs to by law. Its team members keep people’s private information safe. And they know how to protect vulnerable people. 

Principle 2. Staff

Standards met

The pharmacy has enough staff members to manage its current workload adequately. The small team works work well together and the team members have the appropriate skills and qualifications for their roles.

Principle 3. Premises

Standards met

The premises are secure and are adequate for the provision of pharmacy services.

Principle 4. Services, including medicines management

Standards met

The pharmacy manages its services safely to help make sure people receive appropriate care. It tries to adjust its services when needed so people get the care and support they need. The​ pharmacy sources, stores and manages medicines appropriately to ensure that all the medicines it supplies to people are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its equipment appropriately.

Pharmacy details

463 Stratford Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards