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Pharmacy inspections

Inspection reports and learning from inspections

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Numan Operations Limited (9011408)

Inspection outcome: Standards met

Last inspection: 20/05/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This pharmacy is in a business centre unit on the outskirts of Cardiff. It is associated with Numan, a CQC-registered online prescribing service owned by Vir Health Ltd. The pharmacy's only service is dispensing private prescriptions for adults aged 18 and over, written by prescribers employed by the prescribing service. The pharmacy mostly supplies prescription medicines for weight loss, but also supplies medicines for erectile dysfunction, premature ejaculation, hair loss and low testosterone levels. People do not visit the pharmacy in person and medicines are sent by post or courier. This was a reinspection following an inspection in September 2025 where the pharmacy did not meet Standard 1.1. This reinspection focused on those Standards which had previously not been met. The pharmacy demonstrated due diligence by seeking assurance that the prescribing service it worked with had implemented robust measures to minimise the risk of false or misleading information going unrecognised. It had satisfied itself that appropriate safeguards were in place to support safe and clinically appropriate prescribing.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Pharmacy details

W2
Capital Business Park
Parkway
Cardiff
CF3 2PW
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards