Inspection outcome: Standards met
Last inspection: 22/06/2023
Pharmacy context
This community pharmacy is amongst a small parade of shops in a suburb of Scarborough. Its main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy supplies some people with their medicines in multi-compartment compliance packs to help them take their medicines properly. And it delivers medicines to people’s homes. The pharmacy offers other NHS services including the NHS Community Pharmacist Consultation Service (CPCS).
Inspection summary findings
Principle 1. Governance
The pharmacy mostly identifies and manages the risks associated with its services. It has written procedures that the pharmacy team largely follows. And it mostly completes the records it needs to by law. Team members protect people’s private information correctly and they understand their roles in safeguarding the safety and wellbeing of children and vulnerable adults. They respond suitably to errors by discussing what happened and taking action to prevent future mistakes. But they do not fully record the details of errors and so they may miss opportunities to learn and improve the safety of services.
Principle 2. Staff
The pharmacy has a team with an appropriate range of experience and skills to safely provide its services. Team members work well together, and they discuss ideas to enhance the safe delivery of the pharmacy’s services. Team members have opportunities to undertake some training so they can suitably develop their skills and knowledge. And they feel comfortable raising concerns and making suggestions.
Principle 3. Premises
The pharmacy is clean, secure and adequately sized for the services it provides. It has appropriate facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible and help people to meet their healthcare needs. Team members manage the pharmacy services safely and effectively to help make sure people receive medicines when they need them. They store medicines properly and they mostly complete regular checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |