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Pharmacy inspections

Inspection reports and learning from inspections

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North Street Pharmacy (9011701)

Inspection outcome: Standards met

Last inspection: 01/03/2022

Pharmacy context

The pharmacy is in a main street in Sudbury. The pharmacy dispenses NHS prescriptions. It assembles medication into multi-compartment compliance packs for people who need help managing their medicines. The pharmacy recently relocated from a premises across the road. There are plans to introduce a travel clinic and blood pressure clinic. There is a medicines collection robot. The pharmacy administers flu vaccinations in the winter season and operates a Covid vaccination clinic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has safe and effective working practices. It manages its risks appropriately by recording, reviewing and learning from its mistakes. And it keeps people's information safe. People can provide feedback about he pharmacy's services. It keeps the records required by law to ensure that its medicines are supplied safely and legally.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its workload safely. They are appropriately trained and have a good understanding about their roles and responsibilities. They make suggestions to improve safety and workflows where appropriate.

Principle 3. Premises

Standards met

The pharmacy team keeps the pharmacy secure, clean and tidy. The pharmacist has an area to check prescriptions, and this is kept clear to help reduce the risk of mistakes. The pharmacy is fitted out to a high standard.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services in a safe way. It gets its medicines from reputable suppliers and it stores them properly. It takes the right action if any medicines or devices need to be returned to the suppliers. This means that people get medicine and services which are safe to use. The team members follow safe practise when assembling compliance packs which help people to take their medication. The pharmacy identifies and gives advice to people taking higher-risk medicines to make sure that they are taken safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the right equipment for its services, and it makes sure that it's properly looked after. It uses its equipment to keep people's private information safe.

Pharmacy details

80-81 North Street
Sudbury
CO101RF
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards