Inspection outcome: Standards met
Last inspection: 24/10/2024
Pharmacy context
This community pharmacy is located on a busy high-street in the town of Clacton-on-Sea in Essex. It provides a variety of services including the dispensing of NHS and private prescriptions and the New Medicine Service (NMS). It also provides medicines in multi-compartment compliance packs for people who have difficulty taking their medicines in original packs.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services in an effective manner. It’s team members regularly review dispensing mistakes, and they take steps to learn from them and implement actions to reduce the likelihood of similar mistakes recurring. It has written procedures to help the team work safely. The pharmacy generally keeps the records it needs to by law and It has appropriate insurance arrangements in place. Its team members know how to protect vulnerable people. People can provide feedback about the pharmacy’s services which the pharmacy actively uses to improve the service it provides to people.
Principle 2. Staff
The pharmacy has enough team members to manage its workload safely. And they complete the right training for their roles. Team members do some ongoing training to keep their knowledge and skills up to date. And they feel comfortable about raising any concerns they may have.
Principle 3. Premises
The pharmacy is clean and tidy and provides a safe and appropriate environment for the provision of its services. It has a consultation room for people to have private conversations with a member of the team. And the pharmacy is kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its medicines and services safely. It gets its medicines from licensed sources, and it stores them appropriately. People with different needs can access the pharmacy’s services. And it takes the right action in response to safety alerts and recalls of medicines to help make sure people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it uses its equipment to protect people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |