Inspection outcome: Standards met
Last inspection: 18/08/2023
Pharmacy context
This pharmacy is located on a busy street in the suburb of North Camp, Farnborough. It provides NHS services and also dispenses some medicines in multi-compartment compliance aids for people who have difficulty taking their medications. The pharmacy also provides a delivery service for people who may need it.
Inspection summary findings
Principle 1. Governance
The pharmacy has suitable processes for identifying and managing the risks associated with its services. It has written procedures in place that the team members follow. Team members are aware of their roles, and they complete the records required by law. The pharmacy has suitable insurance in place to cover its activities and it keeps people’s private information safe. The team knows how it can help protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy generally has enough staff to manage its workload. Staff are appropriately trained and know what their role involves. Team members support each other well and are comfortable providing feedback to one another to improve the quality of the services delivered. The pharmacy does not set its team any targets.
Principle 3. Premises
The pharmacy is clean, tidy and modern. There is plenty of space in the pharmacy and dispensary and the facilities are new and contemporary in appearance. The pharmacy has several consultations rooms where conversations could be had in private. The premises are kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides appropriate services to support the health needs of the local community. And those services are suitably accessible to people. The pharmacy delivers its services safely and effectively and team members make suitable checks to ensure that people taking higher-risk medicines can do so safely. They mostly store and manage medicines appropriately. And they take appropriate action following alerts, so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment to provide its services. And the equipment is mostly in good working order. The pharmacy takes steps to ensure that the equipment protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |