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Pharmacy inspections

Inspection reports and learning from inspections

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Normoss Pharmacy Ltd (1033241)

Inspection outcome: Standards met

Last inspection: 03/09/2020

Pharmacy context

​This is a community pharmacy located on a parade of shops. It is situated in the residential area of Normoss, north-east of Blackpool town centre. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a seasonal flu vaccination service. A number of people receive their medicines in multi-compartment compliance aids.​

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team follow written procedures to help them work effectively. But a new member of staff has not yet read all the procedures, so she may not fully understand her responsibilities. The pharmacy team discusses things that go wrong to identify learning and reduce the chances of similar mistakes happening again. 

Principle 2. Staff

Standards met

​There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team complete some additional training to help them keep their knowledge up to date. But this is not structured so learning needs may not always be identified or addressed.​

Principle 3. Premises

Standards met

​The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations. 

Principle 4. Services, including medicines management

Standards met

​The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always know when they are handing out higher-risk medicines. So they might not always be able to check that the medicines are still suitable, or give people advice about taking them. 

Principle 5. Equipment and facilities

Standards met

​The pharmacy's team members have access to the equipment they need for the services they provide. And they use it in ways that protect confidentiality​

Pharmacy details

112 Normoss Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards