Inspection outcome: Standards met
Last inspection: 10/08/2022
Pharmacy context
The pharmacy is located in a residential area near the local hospital. It dispenses NHS and private prescriptions, sells over-the-counter medicines and provides health advice. The pharmacy dispenses medicines in multi-compartment compliance aids for people who have difficulty managing their medicines. Services include prescription delivery, stop smoking, supervised consumption, community pharmacist consultation service (CPCS) and COVID-19 and seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. The pharmacy has suitable standard operating procedures (SOPs) in place to make sure its team members know how to work safely. But it does not always keep them on the premises which makes it more difficult to refer to them. The pharmacy routinely assesses and documents the key risks associated with providing its services. Members of the team keep the records they need to up to date so they can show the pharmacy is supplying its services safely They manage and protect people’s private information and they are trained in how to safeguard the welfare of vulnerable people.
Principle 2. Staff
The pharmacy’s team members work effectively together to manage the workload and deliver services safely. They are supported in completing training appropriate to their roles. Team members provide feedback about the pharmacy which improves its services.
Principle 3. Premises
The pharmacy’s premises are clean, bright and suitable for the provision of healthcare services. The pharmacy prevents people accessing its premises when it is closed so its medicines stock is safe and people's private information is protected.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services and makes it easy for people with different needs to access them. Its working practices are safe and effective. The pharmacy obtains its medicines stock from reputable suppliers and stores it securely at the right temperature, so it is fit for purpose. Team members know what to do in response to alerts and product recalls and they keep records of any medicines or devices returned to the suppliers. They make sure people have the information they need to use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |