Inspection outcome: Standards met
Last inspection: 23/02/2022
Pharmacy context
This is an independently-owned community pharmacy situated in a parade of shops in Bedworth, Warwickshire. It is open extended hours seven days a week. It dispenses NHS prescriptions, sells a range of over-the-counter medicines, offers a seasonal influenza vaccination service and it supplies medicines in multi-compartment compliance packs to a significant number of people who need assistance in managing their medicines at home. The pharmacy provides a substance misuse treatment service, and it offers a prescription delivery service. This inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages risks well to help ensure its services are delivered safely and effectively. It has procedures in place for the services it offers. And it keeps the records it needs to by law, to show that medicines are supplied safely and legally. Members of the pharmacy team record and review their mistakes so that they can learn and improve from these events. The pharmacy keeps people’s private information securely and its team members know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to deliver its services safely and effectively. Members of the pharmacy team work well together and are supportive of each other. And they have access to training resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy provides a good environment to deliver it services from. The premises are clean, secure, and fitted to a good standard. People visiting the pharmacy can have a confidential conversation with a team member in a private area if required. Members of the pharmacy team have considered risks posed by the Covid-19 pandemic and they have implemented measures to help keep members of the public safe.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people over extended hours. And people have good access to care and advice from pharmacists. The pharmacy's services are well-organised and are provided by well-trained staff and are delivered safely. Stock medicines are obtained from reputable sources and members of the pharmacy team take the right action in response to safety alerts, so that people get medicines that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely and effectively. And it maintains its facilities and equipment well.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |