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Pharmacy inspections

Inspection reports and learning from inspections

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Nimo Pharmacy (1078853)

Inspection outcome: Standards met

Last inspection: 07/11/2023

Pharmacy context

An independent pharmacy located on a busy residential road in Poole, Dorset. The pharmacy serves the local population and provides an NHS and private dispensing service. They also supply some medicines in multicompartment compliance aids and provide a supervised consumption service and a flu vaccination service. The pharmacy also has a local delivery service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team identifies and manages risks in the pharmacy appropriately. Team members record their mistakes and ensure they learn from them to reduce the likelihood of any recurrences. Team members are clear about their roles and responsibilities and work in a safe and professional way. The pharmacy keeps up‐to‐date records as required by law. The pharmacy keeps people’s private information safe and team members understand their role in protecting the safety of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely. It makes sure that its team members are appropriately trained for the jobs they do. And they complete additional training to help them keep their knowledge up to date. They can use their professional judgement to decide whether it is safe to supply medicines.

Principle 3. Premises

Standards met

The pharmacy's premises are modern, clean and suitable for the provision of its services. The premises are well maintained, and they are secure when closed. Pharmacy team members use private rooms for sensitive conversations with people to protect their privacy.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services in a safe and effective manner, and people with a range of needs can access them. The pharmacy sources, stores and manages medicines safely. This ensures that the medicines it supplies are fit for purpose. Team members identify people taking high‐risk medicines so that they can be given any extra information they may need to take their medicines safely. The pharmacy responds satisfactorily to drug alerts or product recalls so that people only receive medicines or devices which are safe for them to take.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the appropriate equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s data is kept secure.

Pharmacy details

270 Herbert Avenue
Parkstone
POOLE
BH124HY
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards