Inspection outcome: Standards met
Last inspection: 27/09/2021
Pharmacy context
A pharmacy located in a
residential area in Netley, Southampton and is mainly used by people who live in the local area. It dispenses NHS and private
prescriptions, sells a range of over‐the‐counter medicines and provides health
advice. The pharmacy also provides flu vaccines and a local delivery service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy's working practices are safe and effective. It has made suitable adjustments to those working practices to help protect people from the coronavirus. Team members keeps people's information safe and they help to protect vulnerable people. The pharmacy also keeps the records it needs to by law and it records its mistakes. But it doesn't formally review those mistakes regularly enough yet to learn from them and to prevent them from happening again.
Principle 2. Staff
The pharmacy has enough
staff to manage its workload. It makes sure its team members
are appropriately trained for the jobs they do. They complete
regular additional training to help them keep their knowledge up to date.
Principle 3. Premises
The pharmacy's premises
are clean, tidy and suitable for the provision of its services. The
premises are well maintained, and they are secure when closed. The pharmacy has made suitable adjustments to its premises to help protect people from the coronovirus. Pharmacy team
members use a private room for sensitive conversations with people to
protect their privacy.
Principle 4. Services, including medicines management
The pharmacy delivers its
services in a safe and effective manner, and people with a range of needs can
access them. The pharmacy sources, stores and manages medicines safely, and so
makes sure that the medicines it supplies are fit for purpose. Team members
identify people supplied with high-risk medicines so that they can be given any
extra information they may need to take their medicines safely. The pharmacy
responds satisfactorily to drug alerts or product recalls so that people only
receive medicines or devices which are safe for them to take.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs for the delivery of its services. It looks after this
equipment to ensure it works and is accurate.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |