Inspection outcome: Standards met
Last inspection: 24/04/2023
Pharmacy context
The pharmacy is co-located with a Post Office on a housing estate on the outskirts of Hucknall in Nottinghamshire. Its main services include dispensing NHS prescriptions and selling over-the counter medicines. The pharmacy offers a medicine delivery service. It supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. It also supplies medicines to people living in local care homes and supported living accommodation.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services adequately. It keeps people’s confidential information secure. And it uses feedback it receives to inform the way it delivers its services. The pharmacy mostly keeps the records required by law. Its team members understand how to recognise and respond to safeguarding concerns. And they engage in some conversations to help reduce risk following mistakes made during the dispensing process.
Principle 2. Staff
The pharmacy has suitably skilled and knowledgeable people working to provide its services safely and effectively. Pharmacy team members work together well, and they demonstrate enthusiasm for their roles. They engage in discussions and learning relevant to their role. And they understand how to raise concerns at work.
Principle 3. Premises
The pharmacy premises are clean, secure, and appropriately maintained. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people. It obtains its medicines from licensed sources. And it generally stores its medicines safely and securely. Pharmacy team members work effectively to manage the pharmacy’s services. They recognise the benefits of engaging people in conversations about their health and the medicines they are taking. And they provide relevant information to support people in taking their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment readily available to support it in delivering its services. Its team members use the equipment with care to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |