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Pharmacy inspections

Inspection reports and learning from inspections

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Nabbs Lane Pharmacy (1095582)

Inspection outcome: Standards met

Last inspection: 24/04/2023

Pharmacy context

The pharmacy is co-located with a Post Office on a housing estate on the outskirts of Hucknall in Nottinghamshire. Its main services include dispensing NHS prescriptions and selling over-the counter medicines. The pharmacy offers a medicine delivery service. It supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. It also supplies medicines to people living in local care homes and supported living accommodation.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages the risks associated with its services adequately. It keeps people’s confidential information secure. And it uses feedback it receives to inform the way it delivers its services. The pharmacy mostly keeps the records required by law. Its team members understand how to recognise and respond to safeguarding concerns. And they engage in some conversations to help reduce risk following mistakes made during the dispensing process.

Principle 2. Staff

Standards met

The pharmacy has suitably skilled and knowledgeable people working to provide its services safely and effectively. Pharmacy team members work together well, and they demonstrate enthusiasm for their roles. They engage in discussions and learning relevant to their role. And they understand how to raise concerns at work.

Principle 3. Premises

Standards met

The pharmacy premises are clean, secure, and appropriately maintained. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible to people. It obtains its medicines from licensed sources. And it generally stores its medicines safely and securely. Pharmacy team members work effectively to manage the pharmacy’s services. They recognise the benefits of engaging people in conversations about their health and the medicines they are taking. And they provide relevant information to support people in taking their medicines safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the appropriate equipment readily available to support it in delivering its services. Its team members use the equipment with care to protect people’s confidential information.

Pharmacy details

63 Nabbs Lane

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards