Inspection outcome: Standards met
Last inspection: 20/02/2024
Pharmacy context
This pharmacy is located in
a residential area of Newnham, Cambridge. It dispenses NHS prescriptions and
supplies some people with medicines in multi-compartment compliance packs to
help them take their medicines at the right time. The pharmacy provides some
limited NHS services such as the New Medicine Service and the Discharge
Medicine Service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and
manages risks to help make sure that the services it provides are safe for
people to use. Team members follow written procedures so that they can carry
out tasks safely and they have some opportunities to learn from mistakes that
may occur. The pharmacy generally keeps the records that are needed by law and
protects people’s private information. The pharmacy can receive feedback and
complaints and team members also look after the wellbeing of those people who may
be vulnerable.
Principle 2. Staff
The pharmacy has enough
suitably skilled team members to effectively manage the workload. And they feel
comfortable about raising any concerns and making suggestions to improve the
way they work.
Principle 3. Premises
The pharmacy premises are
generally clean and tidy, but some areas are cluttered which detracts from the
image presented. The pharmacy’s consultation room is not readily usable which
may make it harder for people to have a private conversation about their health.
The premises are otherwise generally suitable for the pharmacy’s services, and
they are secure from unauthorised access when the pharmacy is closed.
Principle 4. Services, including medicines management
The pharmacy provides its
services safely. It obtains its medicines from licensed sources and manages
them appropriately so that they are safe for people to use. And its team
members provide additional advice to people taking higher-risk medicines.
Principle 5. Equipment and facilities
The pharmacy has all the necessary
equipment that it needs to provide its services. And it uses its equipment in a
way which helps protect people's personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |