Inspection outcome: Standards met
Last inspection: 16/08/2022
Pharmacy context
This pharmacy is located inside a large veterinary wholesaling warehouse on a business park. The wholesaling business is owned by the same company as the pharmacy, and it is registered with the Medicines and Healthcare products Regulatory Agency (MHRA). The pharmacy is in a closed unit and it is not accessible to members of the public. It supplies veterinary medicines (POM-V and POM-VPS) against prescriptions received electronically from UK registered vets or suitably qualified persons (SQPs). These are mainly pet medicines, such as flea and worm treatments for cats and dogs. The pharmacy also supplies some veterinary medicines direct to farms, for larger animals. It does not have a public facing website.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risks to make sure its services are safe. It completes all the records that it needs to by law and it is responsive to feedback. Members of the pharmacy team work to professional standards and they are clear about their roles and responsibilities. They record their mistakes so that they can learn from them, and they act to help stop the same sort of mistakes from happening again. The team members keep people's private information safe.
Principle 2. Staff
Pharmacy team members worked well together and they have the right training and qualifications for the jobs they do. Team members are comfortable providing feedback to their manager and they receive feedback about their own performance.
Principle 3. Premises
The pharmacy premises are safe, secure, and suitable for the services provided. The pharmacy is clean and well maintained.
Principle 4. Services, including medicines management
The pharmacy’s services are generally well managed. It gets its medicines from licensed suppliers and the team carries out some checks to ensure medicines are in suitable condition to supply.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |