Inspection outcome: Standards met
Last inspection: 05/08/2020
Pharmacy context
This is a community pharmacy on a main road in a city suburb. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. And it supplies medicines to care homes. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines. It offers services including smoking cessation and blood pressure measurement.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks associated with its services. Team members follow written procedures to provide the pharmacy’s services safely. They record some, but not all, of their mistakes. This could mean that they are missing opportunities to learn and make the pharmacy’s services better. Team members know how to protect vulnerable people and they keep the records that they need to by law.
Principle 2. Staff
The pharmacy has enough team members either qualified for their role or undertaking training. They are all aware of the requirements to keep people safe during the COVID-19 pandemic. Team members act in people’s best interest and provide appropriate advice. They can raise concerns if they have any.
Principle 3. Premises
The premises are suitable for the pharmacy’s services and reasonably clean. They include a room that enables pharmacy team members to have private conversations with people. The team is not using the room currently due to the COVID-19 pandemic. It is too small for social distancing.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. It gets its medicines from reputable sources, stores them correctly, and it makes sure they are safe to use. The pharmacy helps people to use its services. The pharmacist advises people how to use their medicines correctly and provides extra written advice to people with certain medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the delivery of its services. Team members look after it to ensure it works.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |