Inspection outcome: Standards met
Last inspection: 04/06/2019
Pharmacy context
This is a community pharmacy situated on a busy high street. It serves a diverse local community. The pharmacy dispenses NHS prescriptions. It also supplies medicines in multi-compartment compliance aids to help people take their medicines. And it offers other services including a delivery service, flu vaccinations, and an anticoagulant clinic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risks well to make sure people are kept safe, for example, by carrying out risk reviews. But it does not always record mistakes that occur during the dispensing process. This may mean that staff are less able to spot patterns in mistakes and they may not always understand how to prevent similar mistakes in future. The pharmacy largely keeps the records it needs to by law. And it protects people’s personal information.
Principle 2. Staff
The pharmacy has enough staff and the team members are trained for the jobs they do. Members of the team are provided with training resources and have time set aside to complete them. This helps them keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy is maintained and secured properly. And it provides an environment that is suitable for its services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally organises its services well and provides them safely. But people taking some higher-risk medicines might not always get all the information they need to take their medicines safely. The pharmacy manages its medicines well to make sure that they are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |