Inspection outcome: Standards met
Last inspection: 04/02/2020
Pharmacy context
This is a quiet community pharmacy located in a small parade of shops in a residential area. Most people who use the pharmacy are from the local area. The pharmacy dispenses mainly NHS prescriptions and sells a small range of over-the-counter medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy manages some of the risks associated with the services it provides and generally completes the records that it needs to by law. But team members have not confirmed their understanding of the pharmacy’s written procedures, so they may not always work effectively or fully understand their roles and responsibilities. The pharmacy has written procedures on keeping people’s private information safe and the pharmacist has completed training to help him understand how he can help to protect the welfare of vulnerable people. The pharmacy asks its customers for their views but it does not always use this feedback to make improvements.
Principle 2. Staff
The pharmacy does not have any permanent support staff but the workload is manageable, and the pharmacist is able to seek support and raise concerns if needed.
Principle 3. Premises
The premises are generally safe and provide an adequate environment for people to receive healthcare. But fixtures and fittings are old and worn which detracts from the professional image.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |