Morton's Pharmacy Chard Holyrood Street (1099844)

Inspection summary findings

Principle 1. Governance

The pharmacy identifies and manages risks associated with its services appropriately. Members of the pharmacy team understand the need to protect the welfare of vulnerable people. They deal with their mistakes responsibly. And, the pharmacy adequately maintains its records in accordance with the law. But it doesn’t always record enough detail for all its records. This means that the team may not have enough information available if problems or queries arise in the future.

Principle 2. Staff

The pharmacy has enough staff to manage its workload safely. Pharmacy team members are suitably trained or undertaking the appropriate training. And the company provides them with suitable online resources as part of their ongoing training. This keeps their knowledge and skills up to date.

Principle 3. Premises

The pharmacy’s premises provide an appropriate environment to deliver healthcare. The pharmacy has enough space to provide its services safely.

Principle 4. Services, including medicines management

The pharmacy generally provides its services in a safe manner. Its team members are helpful. The pharmacy obtains its medicines from reputable sources. It generally manages and stores them appropriately. Team members identify prescriptions that require extra advice. But they don't always record any information. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied.

Principle 5. Equipment and facilities

The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. Its equipment is clean and used in a way that helps to protect people’s privacy.