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Pharmacy inspections

Inspection reports and learning from inspections

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Morrisons Pharmacy (9012216)

Inspection outcome: Standards met

Last inspection: 20/03/2024

Pharmacy context

A Morrisons community pharmacy in the centre of Brentford. The pharmacy is within a branch of a Morrisons supermarket which relocated approximately six months ago. The pharmacy provides a prescription dispensing service. And it sells a range of over‐the-counter medicines. It gives general healthcare advice. And provides a range of other services such as a hypertension case finding service, the Pharmacy First service. And sexual health services including chlamydia screening.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has suitable written procedures in place to help ensure that its team members work safely. And the team understands and follows them. The pharmacy has insurance to cover its services. And it completes the records it needs to by law. The pharmacy team knows how to protect the safety of vulnerable people. And it protects people’s confidential information properly. The pharmacy identifies and manages the risks associated with its services. Team members respond appropriately when mistakes happen. And they take suitable action to prevent mistakes in the future.

Principle 2. Staff

Standards met

The pharmacy has enough suitably trained and skilled team members for the tasks it carries out. The pharmacy team manages its workload safely and effectively. And team members support one another well. They are comfortable about providing feedback to one another, so that they can improve the quality of the pharmacy's services.

Principle 3. Premises

Standards met

The pharmacy’s premises provide an environment which is adequate for people to receive its services. And they are sufficiently clean, tidy and secure. But the pharmacy did not have enough storage space.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely and makes them accessible to people. It supports people with suitable advice and healthcare information. The pharmacy team gets its medicines and medical devices from appropriate sources. And team members make the necessary checks to ensure they are safe to use and protect people’s health and wellbeing. The pharmacy ensures that all its medicines are stored correctly and safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide services safely. The team uses its facilities and equipment to keep people's private information safe.

Pharmacy details

The Waterside
127 High Street
Brentford
TW88EW
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards