Inspection outcome: Standards met
Last inspection: 24/04/2019
Pharmacy context
This is a community pharmacy located within a GP surgery in Tadley in Hampshire. A range of people use the pharmacy’s services. The pharmacy dispenses NHS and private prescriptions. It also offers a few services such as Medicines Use Reviews (MURs) and the New Medicines Service (NMS). And, it provides some people with their medicines inside multi-compartment compliance aids, if they find it difficult to take their medicines on time. These aids are assembled on another part of the company’s premises and people can either collect them from the pharmacy or they are delivered to their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages most risks effectively. The pharmacy team record mistakes that occur during the dispensing process, they learn from these and act to prevent future mistakes occurring. Members of the pharmacy team understand how they can protect the welfare of vulnerable people. And, they protect people’s private information well. The pharmacy generally keeps most records in accordance with the law. But, some details within its records of private prescriptions were incorrect or missing. This means that the team may not have all the information needed if problems or queries arise.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members generally have an appropriate level of understanding about their roles and responsibilities. They are provided with resources to complete necessary training.
Principle 3. Premises
The premises are secure and provide a suitable space to deliver pharmacy services. But, the pharmacy stores some assembled prescriptions directly on the floor. This could damage medicines and may be a trip hazard.
Principle 4. Services, including medicines management
The pharmacy tries to ensure its services are accessible to everyone. It obtains its medicines from reputable sources and mostly stores them appropriately. Team members generally ensure pharmacy services are provided safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |