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Pharmacy inspections

Inspection reports and learning from inspections

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Monderma (9012305)

Inspection outcome: Standards met

Last inspection: 03/10/2024

Pharmacy context

This is a distance selling pharmacy located in a business park on the outskirts of Uxbridge. The pharmacy specialises in the preparation and supply of specially made medicines to treat skin conditions. And the medicines are prescribed by pharmacist independent prescribers (PIPs). The pharmacy offers its services via its website www.monderma.co.uk. And it is not open to the public. Medicines are delivered to people using a tracked postal service. The pharmacy first registered in January 2024, but it had only recently started trading.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has documented risk assessments, prescribing policies and operating procedures, so it can demonstrate that it supplies medicines safely. And it generally keeps appropriate records as required by law and for good governance. For its current level of business, the pharmacy identifies and the manages risks associated with its services adequately. But as the service continues, the pharmacy needs to do more to measure and monitor the safety, effectiveness and appropriateness of the medicines it supplies. And it must ensure that it keeps all the records required by law.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage the current workload. And its team members have the appropriate skills and training for their roles. The pharmacy effectively supports its team members to communicate with each other. So, they can discuss concerns and help the pharmacy make improvements.

Principle 3. Premises

Standards met

The pharmacy’s premises are suitable for the service it provides. Its website provides useful information about the pharmacy and the service it offers.

Principle 4. Services, including medicines management

Standards met

The pharmacy generally manages its service safely. It sources its pharmaceutical ingredients through approved UK suppliers. The pharmacy follows appropriate procedures when compounding unlicensed medicines to make sure these are safe to use. And it provides people with enough information about their medicines to make sure they understand the risks.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs for the services it provides. The team maintains and monitors the equipment so that it is accurate and safe to use.

Pharmacy details

Unit 2C
Gazelle Buildings
Wallingford Road
Uxbridge
UB82RW
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards