Pharmacy context
This pharmacy is located in a residential area of Eastleigh. People are unable to visit the pharmacy in person as it provides its services at a distance. The pharmacy dispenses NHS and private prescriptions, and it supplies some medicines in multi-compartment compliance packs. The pharmacy also provides a delivery service. Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The enforcement action taken allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages the risks associated with its services. However, it does not keep written procedure in place in the pharmacy for the team to refer to easily. It completes all the records it needs to by law and it has suitable insurance to cover its services. The pharmacy team keeps people’s private information safe. And it knows how to protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy trains its team members for the tasks they carry out and provides additional training. The pharmacy team manages its workload safely and effectively. And team members support one another well.
Principle 3. Premises
The pharmacy premises are suitable for the services it offers. The pharmacy is clean, and it is large enough to provide its services safely. The pharmacy provides a suitably professional appearance.
Principle 4. Services, including medicines management
The pharmacy provides a range of services to support the health needs of the local community. Medicines are stored appropriately and regularly checked to ensure they are fit for supply. Team members take action in response to safety alerts, so people get medicines and medical devices that are safe to use, but they don't keep any records to show what they did.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. The team uses its facilities and equipment to keep people's private information secure. But they don't do enough to ensure staff have the right level of access to patient information.
Pharmacy details
6 Carisbrooke Crescent
Chandler's Ford
Eastleigh
SO532LQ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |