Pharmacy context
This a pharmacy located in a residential area of Eastleigh. People are unable to visit the pharmacy in person as it provides its services at a distance. The pharmacy dispenses NHS and private prescriptions, and it supplies some medicines in multi-compartment compliance packs. The pharmacy also provides a delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy does not adequately consider or monitor the risks associated with the services it provides. The pharmacy does not keep satisfactory legal records of controlled drugs or the responsible pharmacist. It does have some suitable written procedures in place so that its team knows what to do when providing those services. But the team does not always follow these procedures. Team members are aware of how to keep people's information safe and how to protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy has enough staff for the services it currently provides. However, it does not keep adequate records to show how much training it gives its staff for the roles they carry out.
Principle 3. Premises
The pharmacy hasn't fully registered its premises to cover all the activities its team carries out. And it doesn't consistently keep them secure enough to stop people coming in when they shouldn't. The premises are large enough for the pharmacy to provide its services. And they provide a suitably professional appearance.
Principle 4. Services, including medicines management
The pharmacy does not store all of its medicines in a safe and secure manner away from unauthorised access. Although it stores and manages most of its medicines appropriately, it does have some that are unsuitable for supply. The pharmacy does provide a range of services to support the health needs of the local community, but the responsible pharmacist is not always present during the pharmacy’s opening hours. Its team members take the right action in response to safety alerts, so people get medicines and medical devices that are safe to use, but they don't keep any records to show they did this.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. The team uses its facilities and equipment to keep people's private information secure.
Pharmacy details
6 Carisbrooke Crescent
Chandler's Ford
Eastleigh
SO532LQ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.