Inspection outcome: Standards met
Last inspection: 17/03/2022
Pharmacy context
This pharmacy is amongst a small parade of shops in a suburb of Leeds. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy supplies some medicines in multi-compartment compliance packs to help several people take their medicines. And it delivers medication to people’s homes. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. The pharmacy has up-to-date written procedures for the team to follow to help ensure it provides pharmacy’s services safely. The pharmacy team members respond appropriately when errors happen. They generally identify what caused the error and they act to prevent future mistakes. The pharmacy protects people’s private information. And it mostly keeps the records it needs to by law.
Principle 2. Staff
The pharmacy has a team with a good range of experience and skills needed to support its services. Team members work well together and are good at supporting each other in their day-to-day work. They frequently discuss ideas to enhance the delivery of the pharmacy’s services. The team members take opportunities to complete additional training courses and they receive some level of informal feedback on their performance. So, they can develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And it has appropriate facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible. And it manages its services well to help people receive appropriate care. The pharmacy keeps detailed records to help monitor the services it provides. This enables the team to deal with queries effectively. And it makes sure people receive their medicines when they need them. The pharmacy gets its medicines from reputable sources and it stores them properly. The team generally carries out checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |