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Pharmacy inspections

Inspection reports and learning from inspections

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LP HCS (9011892)

Inspection outcome: Standards met

Last inspection: 22/08/2023

Pharmacy context

This pharmacy is located within a hospital in East London and serves people from a wide geographical area. It recently relocated from Romford. It is a busy pharmacy and does not see people face-to-face. Medicines are delivered to wards within the hospital and other sites. The pharmacy mainly dispenses medicines for mental health conditions. And does not sell any over-the-counter medicines. Some medicines are also supplied in multi-compartment compliance packs.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy is good at recording and regularly reviewing any mistakes that happen during the dispensing process. And it uses this information to help minimise any future risks and help make its services safer. It identifies and manages the risks associated with its services to help provide them safely. It keeps the records it needs to by law, so it can show that supplies are made safely and legally. Team members get training, so they know how to protect vulnerable people and the pharmacy manages and protects people's confidential information appropriately. People using the pharmacy can give feedback about the pharmacy's services.

Principle 2. Staff

Standards met

The pharmacy is good at helping staff keep their knowledge and skills up to date. Team members get regular feedback, and they are supported when doing accredited courses. The pharmacy has enough trained staff to provide its services effectively. And the pharmacy team can provide feedback and concerns relating to the pharmacy's services.

Principle 3. Premises

Standards met

The pharmacy's premises are clean, secure and provide a safe environment to deliver its services.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely and manages them well. And it generally dispenses medicines into multi-compartment compliance packs safely. The pharmacy has processes to ensure prescriptions for higher-risk medicines are dispensed and supplied safely. The pharmacy gets its medicines from reputable suppliers and generally stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and medical devices are safe for people to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services.

Pharmacy details

MHT Pharmacy, Pharmacy department
Goodmayes Hospital
Barley Lane

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards