Inspection outcome: Standards met
Last inspection: 30/03/2022
Pharmacy context
This is a distance selling pharmacy which offers services to people through its website www.medwinpharmacy.com. The pharmacy specialises in supplying medicines in multi-compartment compliance packs to people residing in care homes. It also sells medicines online through an eBay shop. The pharmacy premises are not generally accessible to members of the public due to its distance selling model. This means the pharmacy supplies all medicines through a delivery service. This inspection took place during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy acts to identify and manage risks associated with providing its services. It seeks feedback from people accessing its services. And it uses the feedback it receives to inform improvement. The pharmacy generally keeps the records it needs to by law up to date. And it protects people’s private information appropriately. Pharmacy team members have the knowledge and ability to recognise and raise concerns to help safeguard vulnerable people. They act openly and honestly by discussing mistakes made during the dispensing process. And they act to reduce risk following these discussions.
Principle 2. Staff
The pharmacy has enough people working to provide its services. It recognises the risks associated with having a high number of trainee team members. And it acts appropriately to manage and monitor this risk. Pharmacy team members engage in regular discussions focussed on patient safety and managing workload. They show how they work within their respective roles. And they understand how to raise a concern at work.
Principle 3. Premises
The pharmacy premises are appropriately secure and maintained. They offer a suitable environment for delivering pharmacy services.
Principle 4. Services, including medicines management
The pharmacy obtains its medicines from reputable sources. And it has systems to ensure it stores its medicines safely and securely. Its team members complete a range of checks and audit processes which assist the pharmacy in providing its services safely. And its services are generally accessible to people. But it does not always act to ensure all information on its website or eBay listings are accurate. This may reduce the confidence people have in accessing its services.
Principle 5. Equipment and facilities
The pharmacy has a suitable range of equipment to support the delivery of its services. It uses regular monitoring processes to ensure its equipment remains safe to use. And its team members use the equipment in a way which protects people’s privacy.
Pharmacy details
Unit A10
Meadowbank Industrial Estate
Harrison Street
ROTHERHAM
S611EE
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |