Inspection outcome: Standards met
Last inspection: 24/07/2023
Pharmacy context
The pharmacy is in a busy NHS hospital in Gillingham. The people who use the pharmacy are mainly those who have been seen by a clinician at the hospital. The pharmacy uses its registration to supply medicines against private prescriptions, to supply medicines to in-patients in other hospitals and medicines upon discharge from hospital. It also supplies medicines in multi-compartment compliance packs to a few people who live in their own homes and need this support upon discharge from hospital.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services to help provide them safely. It routinely records and regularly reviews any mistakes that happen during the dispensing process. And it uses this information to help make its services safer and reduce any future risk. It protects people’s personal information. And people can feed back about the pharmacy’s services. The pharmacy keeps its records up to date and accurate. And team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. Team members are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. And they get time set aside in work to complete it. Team members can make professional decisions to ensure people taking medicines are safe. And they discuss adverse incidents and use these to learn and improve. They have regular meetings, and the pharmacy actively encourages them to suggest changes which might help improve the systems in the pharmacy.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. And people who get their medicines in multi-compartment compliance packs receive the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
Pharmacy Department
Medway Hospital
Windmill Road
Gillingham
ME75NY
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |