Inspection outcome: Standards met
Last inspection: 08/02/2022
Pharmacy context
This is an online pharmacy which uses the website ‘http://www.medstou.com’. It is situated within a warehouse in an industrial park south of St Helens town centre. The pharmacy dispenses NHS prescriptions and supplies medicines in multi-compartment compliance aids for some people to help them take the medicines at the right time. This inspection took place during the COVID-19 pandemic, and it had been five months since the pharmacy had begun to provide NHS-funded services.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures, and this helps to maintain the safety and effectiveness of its services. It keeps the records it needs to by law. And it has processes to help keep private information safe. Members of the team record things that go wrong and review their practice to help identify learning.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are appropriately supervised for the jobs they do.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. And the pharmacy's website has enough information for people to understand who is providing the pharmacy's services.
Principle 4. Services, including medicines management
The pharmacy's services are well managed. It gets its medicines from recognised sources and stores them appropriately. It keeps records when medicines are delivered to help ensure people have received them safely. And the pharmacist communicates with patients about their medicines to help ensure they take them safely.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.
Pharmacy details
Unit 17, Room 18G011
Lea Green Business Park
Eurolink
St. Helens
WA94TR
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |