Inspection outcome: Standards met
Last inspection: 08/08/2022
Pharmacy context
This pharmacy shares its premises with an optician. It is located within a parade of shops, and opposite a GP surgery, in a residential area. The pharmacy dispenses medication against prescriptions and provides medication in multi-compartment compliance packs to people who live in their own homes and need help managing their medicines. The pharmacy serves a mixed local population.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. And it generally keeps the records it needs to by law, so it can show that supplies are made safely and legally. Team members generally respond appropriately when mistakes happen during the dispensing process. But they do not always record dispensing mistakes and near misses in detail. So, they might be missing opportunities to learn and make the services safer.
Principle 2. Staff
The pharmacy has enough staff to adequately manage its workload. Team members have access to some training material to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are secure, generally clean and maintained to a level of hygiene appropriate for the pharmacy’s services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. Overall, the pharmacy provides its services safely. And it orders its medicines from reputable sources and largely stores them properly. But it does not always remove date-expired medicines in a timely manner which may increase the likelihood of supplying medicines past their use-by date. And it does not routinely
highlight prescriptions for higher-risk medicines, which could mean that it
misses out on opportunities to speak with people collecting these medicines.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |