Inspection outcome: Standards met
Last inspection: 06/06/2024
Pharmacy context
This is a distance selling pharmacy which offers services to people through its website www.medilandpharmacy.co.uk. The pharmacy first opened in January 2024, and it mainly supplies NHS prescriptions directly to care homes. It is not open to members of the public, so it delivers medicines directly to care homes and people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively identifies and manages the risks associated with its services to make sure people receive appropriate care. It is responsive to feedback from care homes, and it uses this to make improvements to its services. Members of the pharmacy team follow written procedures to make sure they work safely. And team members understand their role in protecting vulnerable people, and they keep people’s personal information safe.
Principle 2. Staff
The pharmacy has enough team members to manage the workload and the services that it provides. The team members plan absences in advance, so the pharmacy has enough cover to provide the services. They work well together in a supportive environment, and they can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for the provision of healthcare services. The pharmacy’s website provides clear and accurate information.
Principle 4. Services, including medicines management
The pharmacy manages its services and supplies medicines safely. It gets its medicines from licensed suppliers and stores them securely and at the right temperature, so they are safe to use. The pharmacy team effectively supports care home providers to manage their medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. The pharmacy team stores and uses the equipment in a way that keeps people’s information safe.
Pharmacy details
Unit 2 Central Square
High Street
Erdington
Birmingham
B236RY
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |