Inspection outcome: Standards met
Last inspection: 16/11/2022
Pharmacy context
This pharmacy is in a business estate on the outskirts of Bury town centre. It dispenses NHS prescriptions including for people living in care homes. And some people receive their medicines in multi-compartment compliance packs to help them take their medicines properly. The pharmacy has an NHS distance selling contract, so people do not access the pharmacy premises directly. Instead, the pharmacy delivers medicines to people at home and to care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks with its services. And it has suitable written procedures for team members to follow. Team members mostly make the records they must by law, and they adequately protect people’s private details. They have knowledge and information available, to help protect vulnerable people. Team members discuss mistakes they make when dispensing and sometimes make records so they can learn and help make services safer.
Principle 2. Staff
Pharmacy team members are suitably skilled and experienced to provide services safely. And they complete some ongoing training to keep their knowledge up to date. They work well together to manage the workload and they feel comfortable discussing ideas together to help improve services.
Principle 3. Premises
The pharmacy premises are secure and of a suitable size for the pharmacy’s services. It is adequately hygienic and clean, although there is some clutter throughout the premises.
Principle 4. Services, including medicines management
The pharmacy has sufficient safeguards to help deliver its services safely and to make sure people receive their medicines when they need them. It makes some checks to help ensure its medicines are in good condition and suitable to supply. And it mostly stores it medicines as it should. But the pharmacy doesn’t always manage its medicines well as it keeps a large amount of stock on its shelves. So, there is an increased chance some medicines may expire before the pharmacy can use them.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment to provide its services. And it uses its equipment to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |