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Pharmacy inspections

Inspection reports and learning from inspections

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MediHealth Direct Ltd (9012663)

Inspection outcome: Standards met

Last inspection: 26/03/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This pharmacy offers NHS essential services to people at a distance through its website medihealthdirect.co.uk. And it offers private consultation services to people residing in the UK for a range of conditions including weight management and acne. Its private consultation services are provided remotely through online, telephone and video consultations and people can attend the pharmacy for a face-to-face consultation with a pharmacist. The pharmacy provides medicine dispensing services to local care homes. And it delivers its medicines to people through its own local delivery service and through a national postage service. This was a reinspection following an inspection in September 2025 where the pharmacy did not meet Standards 1.1, 1.6, 4.4 and 5.1. This reinspection mainly focused on the Standards which had previously not been met. The pharmacy has reviewed how it provides its services and has restructured its risk assessments. It has commenced audits to support it in monitoring compliance with its risk assessments. These audits include ensuring the pharmacy is keeping legally required records as required. The pharmacy has a clear process for managing medicine alerts and recalls. And it has taken steps to ensure suitable equipment for services is available. Minor progress has been made for the areas for improvement identified at the previous inspection. These remain areas of focus for the pharmacy.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Unit 21
Armitage Business Park
Private Road No 3, Colwick
Nottingham
NG4 2TB
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards