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Pharmacy inspections

Inspection reports and learning from inspections

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Medicine Drop (9012162)

Inspection outcome: Standards met

Last inspection: 11/01/2024

Pharmacy context

This is a distance selling pharmacy located in an industrial estate in Derby. People cannot usually visit the pharmacy in person, and it provides its services remotely. It mainly supplies medicines to people that are in care homes but also supplies some medicines to people living in their own home. And the pharmacy offers some limited NHS services such as the Community Pharmacy Consultation Service and Discharge Medicine Service. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has written procedures to help make sure team members provide its services safely and effectively. And it keeps the records it needs to by law. It makes records of mistakes that happen during the dispensing process, and it regularly reviews these so that its team members can learn from them. Members of the pharmacy team effectively keep people’s private information safe, and they know how to safeguard people who may be vulnerable.

Principle 2. Staff

Standards met

The pharmacy has enough suitably skilled team members to safely provide its services. It provides support to members of the team who are on training courses. Members of the team feel comfortable to raise concerns and provide feedback.

Principle 3. Premises

Standards met

The environment is suitable for the provision of pharmacy services. The pharmacy premises are clean and tidy. A consultation room is available so the team can have private conversations with people.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides the services it offers in a safe manner. The pharmacy gets its medicines and devices from appropriate sources. And pharmacy team members take appropriate action if medicines or devices are not safe for people to use. Members of the team give advice to people when supplying higher-risk medicines to help make sure they are being used safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. It maintains the equipment appropriately and keeps it securely. 

Pharmacy details

Clinical Care Ltd
Unit 3- 4, The Brian Clough Business Centre
200-222 Cotton Lane
Derby
DE248GJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards