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Pharmacy inspections

Inspection reports and learning from inspections

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Medicentre (Newcastle) Ltd (1037546)

Inspection outcome: Standards met

Last inspection: 16/10/2023

Pharmacy context

This is a pharmacy in Jesmond in Newcastle. Its main activity is dispensing NHS prescriptions. It provides some people with their medication in multi-compartment compliance packs to help them take their medicines correctly. And it provides a range of NHS services including influenza vaccinations, and advice and treatment for urinary tract infections. It also provides a delivery service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has up-to-date written procedures to help ensure it delivers its services safely and effectively. And it generally keeps the records required by law. Team members record and discuss their mistakes so they can learn from them. They know how to keep people’s private information secure, and they have the skills to act to protect vulnerable adults and children.

Principle 2. Staff

Standards met

The pharmacy has team members with an appropriate range of skills and experience to deliver the services safely and effectively. They support each other in their training and development. And they give suitable advice to help people with their healthcare needs.

Principle 3. Premises

Standards met

The pharmacy is clean, secure, and adequately sized for the services it provides. It has appropriate facilities for people requiring privacy when accessing pharmacy services.

Principle 4. Services, including medicines management

Standards met

The pharmacy generally manages the delivery of its services well. And it has suitable procedures to ensure people receive their medicines when they need them. Team members are generally aware of their responsibilities so people receive the information they need to help them take higher-risk medicines safely. Team members carry out checks to make sure medicines are in good condition and are suitable to supply. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. And it uses its equipment appropriately to protect people’s private information.

Pharmacy details

43a St Georges Terrace
Jesmond
NEWCASTLE UPON TYNE
NE22SX
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards