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Pharmacy inspections

Inspection reports and learning from inspections

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MedExpress Pharmacy (9011509)

Inspection outcome: Standards not all met

Last inspection: 09/12/2024

Improvement action plan

 

Pharmacy context

This is a distance‐selling pharmacy (www.medexpress.co.uk). The pharmacy only dispenses private prescriptions generated by a CQC-registered prescribing service. Medicines are delivered via courier to people living in the UK. The pharmacy also delivers to people in the EU via Ireland. The types of medicines mainly dispensed are for conditions such as erectile dysfunction, weight management, hair loss, and asthma.

This was an inspection of the pharmacy to follow up on information of concern received by the GPhC. Not all the Standards were inspected on this occasion. The pharmacy was last inspected in September 2023 and standards were all met.

Inspection summary findings

Principle 1. Governance

Standards not all met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards not all met

Pharmacy details

Unit 7B, Datapoint
Cody Road
London
E164TL
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.