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Pharmacy inspections

Inspection reports and learning from inspections

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MedCare Health Clinic (9012510)

Inspection outcome: Standards met

Last inspection: 23/09/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This pharmacy is situated in Preston City Centre. It sells over-the-counter medicines both in-person and online and dispenses private prescriptions. It also provides a range of services including travel vaccinations, and a private phlebotomy service. It offers a pharmacist led prescribing service to issue prescriptions for weight loss medicines, travel medicines, and other specific health conditions. 
 
This was a full reinspection following an inspection in February 2025 where the pharmacy did not meet Standards 1.1, 1.2, 1.6, 3.1, and 4.2. The pharmacy had implemented a number of controls to address the risks associated with its services. ID checks are in place and sufficient. And the pharmacy requires the person’s GP details in order to send a notification about the medication and service they had been provided by the pharmacy. The pharmacy had implemented a process to record and investigation errors, and review near miss type incidents. This involves use of electronic recording software to record and review mistakes. The same software is used by the pharmacy to keep records about the medicines that are supplied against private prescription. The pharmacy’s website had been updated and people are required to confirm they understand that prescribing decisions are made by the prescriber. And video or telephone consultations had been implemented to enable  a prompt two-way conversation between the prescriber and the patient. New prescribing policies have been implemented to assist the prescribers in their decision making and obtaining the evidence required in order to prescribe a medicine. 

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Hesketh Building
41 Ormskirk Road
Preston
PR12QP
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards