Inspection outcome: Standards met
Last inspection: 16/08/2024
Pharmacy context
This is a new, private pharmacy in a business park in northwest London. It supplies medicines against private prescriptions to people who live in the United Kingdom (UK). It does not have an NHS contract to supply medicines against NHS prescriptions The pharmacy does not provide any other online services at the time of this inspection.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with providing its services. It risk-assesses its processes and updates its standard operating procedures (SOPs) as processes develop. But it does not formally document the risk assessments. People who use the pharmacy can leave feedback to help it do things better. The pharmacy keeps the records it needs to by law to show how it supplies its services and medicines safely. It keeps people’s private information safe and understands its role in protecting vulnerable people.
Principle 2. Staff
The pharmacist easily manages the workload. He actively participates in a multi-disciplinary team to keep himself up to date. And he belongs to a clinical medical group.
Principle 3. Premises
The pharmacy's premises are clean, secure and suitable for the provision of its services. The design and layout of the pharmacy mean that people could have a private phone conversation with the pharmacist. The pharmacy prevents people accessing its premises when it is closed so that it keeps people’s private information and its medicines safe.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely and effectively. The pharmacy sources its medicines from reputable suppliers and stores them securely at the right temperature to help make sure they are fit for purpose. And it ensures assembled prescriptions are delivered safely to the right people. The pharmacy knows what to do if it receives a recall about one of its medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment and the facilities it needs to provide its services safely. And it makes sure the equipment protects private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |