Inspection outcome: Standards met
Last inspection: 04/03/2022
Pharmacy context
This pharmacy is located within a parade of shops on a busy main road. The pharmacy dispenses medication against prescriptions and provides the flu vaccination service. It also provides medication in multi-compartment compliance packs to people who live in their own homes and need help managing their medicines. The inspection took place during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with providing its services. It generally keeps the records it needs to by law, to show that medicines are supplied safely and legally. People who use the pharmacy can provide feedback and raise concerns and the pharmacy team have some basic understanding on protecting the welfare of vulnerable people.
Principle 2. Staff
Team members work well together, and they manage the pharmacy’s workload well. They feel comfortable about raising concerns and have opportunities to discuss ideas to help them to improve pharmacy services. They complete ongoing training in their own time as they do not always have time to do this during their working hours. This may make it harder for them to keep their knowledge and skills up to date.
Principle 3. Premises
The premises are suitable for the services offered and they are kept secure. There is a room where people can have private conversations with a team member.
Principle 4. Services, including medicines management
People can access the pharmacy’s services. The pharmacy has some systems in place for making sure that its services are organised. It orders its medicines from reputable sources and largely manages them properly. But it does not always keep records of fridge temperatures. This may make it difficult for the pharmacy to show that medicines requiring cold storage are stored appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |