Inspection outcome: Standards met
Last inspection: 27/12/2019
Pharmacy context
This pharmacy is situated in a shopping district of a suburban residential area. It is a distance-selling pharmacy, so people do not visit the pharmacy in person. Its main service is supplying NHS prescription medicines to people in the local area via its home delivery service. And the pharmacy supplies some medicines in multi-compartment compliance packs to help make sure people take them correctly. The pharmacy has its own website, www.mauldethpharmacy.co.uk which allows people to order their NHS repeat prescription medication.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services reasonably well. It provides the pharmacy team with written instructions to help make sure it provides safe services and it keeps people’s information secure. The team records and reviews its mistakes so that it can learn from them. And the team members understand their role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide an efficient service and the team members work well together. Qualified staff have the skills necessary for their role. But, team members do not have access to a structured on‐going training programme. So, they may develop gaps in their knowledge over the course of time.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s service, and it provides a professional environment for healthcare services. The pharmacy’s website provides relevant information about the pharmacy and its services.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and manages them effectively to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services effectively. It suitably stores and maintains the equipment, and it has the facilities to secure people's information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |