Inspection outcome: Standards met
Last inspection: 15/08/2019
Pharmacy context
This community pharmacy is located on a busy road in Sparkhill, Birmingham. It dispenses NHS prescriptions, offers sexual health services and a prescription delivery service. And it supplies medicines in multi-compartment compliance packs to people who have difficulty in managing with their medicines. It also has a small number of people who receive instalment supplies for substance misuse treatment. The pharmacy participates in a needle exchange scheme and provides travel and influenza vaccinations seasonally.
Inspection summary findings
Principle 1. Governance
The pharmacy has written instructions to help make sure that its services are delivered safely. And members of the pharmacy generally follow safe practices. They keep the records required by law. And they keep people’s private information securely. But the pharmacy’s written instructions have not been reviewed for a few years so some information contained within them may be out of date. Members of the pharmacy team record their mistakes so that they can learn from them. But they do not consistently review their mistakes to identify learning points or any emerging trends, so they may miss opportunities to reduce mistakes in the future.
Principle 2. Staff
Members of the pharmacy team work well together and have the right skills to provide services effectively. They are supported by their superintendent pharmacist to undertake on-going training to keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy premises are secure and adequate for the pharmacy services provided.
Principle 4. Services, including medicines management
The pharmacy provides its services effectively. People receive the advice and support they need to help them use their medicines appropriately. The pharmacy obtains its medicines from reputable sources. And it generally takes the right actions if any medicines are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs for the services it provides.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |