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Pharmacy inspections

Inspection reports and learning from inspections

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Masons Chemists (1095761)

Inspection outcome: Standards met

Last inspection: 27/11/2024

Pharmacy context

This community pharmacy is situated in the village of Markfield near Leicester. It is located next to a medical centre. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including a weight management service, seasonal flu vaccinations and the NHS Pharmacy First service. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written procedures, but these had not been reviewed for some time and so they may not reflect current practice. Team members know how to keep people’s information safe, and they generally keep the required records. Members of the team record when things go wrong, and they conduct reviews to identify ways to improve.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage the workload safely. And they complete the necessary training for their role. But ongoing learning is not routinely provided, so learning needs may not always be identified or addressed.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. A consultation room is available for people to have a private conversation with a member of the team.

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easy to access. And it manages and provides them effectively. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. The pharmacy provides regular counselling advice to people when it supplies medicines, and it records the advice it gives to enable a good continuity of care. 

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services they provide. And they keep the equipment in a manner expected of a healthcare setting.

Pharmacy details

24A Chitterman Way
MARKFIELD
LE679WU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards