Inspection outcome: Standards met
Last inspection: 20/06/2024
Pharmacy context
This is a community pharmacy in the East Lothian town of Haddington. Its main activity is dispensing NHS prescriptions, including serial prescriptions as part of the Medicines: Care and Review service. It dispenses medicines in multi‐compartment compliance packs to help people take them at the right time. Team members advise on minor ailments and they deliver the NHS Pharmacy First service.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures relevant to its services to help team members work safely. Pharmacy team members keep the records they need to by law, and they safely keep people’s private information. The team is adequately equipped to protect the welfare of vulnerable people. And they record and discuss the mistakes they make to learn from them and reduce the risk of future similar mistakes.
Principle 2. Staff
The pharmacy's team members have the necessary qualifications and skills to safely provide the pharmacy's services. They manage their workload well and support each other as they work. And the pharmacy has suitable procedures in place to help its team manage the workload in the event of unplanned staff absence
Principle 3. Premises
The pharmacy premises are suitable for the services it provides. They are clean, secure, and well maintained. And the pharmacy has a suitable, sound‐proofed room where people can have private conversations with the pharmacy's team members.
Principle 4. Services, including medicines management
People easily access the pharmacy’s services. And the pharmacy manages and delivers these services safely. The pharmacy correctly sources its medicines, and it completes regular checks of them to make sure they are suitable for people to take. The pharmacy team provides appropriate advice to people about their medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |