Inspection outcome: Standards met
Last inspection: 06/03/2024
Pharmacy context
This is a recently relocated pharmacy in a predominantly residential area near the city centre of Edinburgh. Its main services include dispensing of NHS prescriptions, including serial prescriptions as part of the Medicines: Care and Review service. And it dispenses medicines into multi‐compartment compliance packs and pouches to help people take them at the right time. The pharmacy delivers medicines for some people to their homes and to people living in local care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages risks to help team members provide safe services. And it mostly keeps the records it needs to by law. Team members keep people's private information safe. And they know what to do to help protect the health of vulnerable people. Team members discuss the mistakes they make when dispensing. But they do not keep records of these mistakes to help with ongoing learning and improvement.
Principle 2. Staff
The pharmacy has sufficient team members with the right qualifications and knowledge to manage its workload and provide its services. The pharmacy team supports its members to complete appropriate training for their roles and keep their skills up to date. Members of the team work well together and communicate effectively. And they are comfortable raising concerns should they need to.
Principle 3. Premises
The pharmacy premises are suitable for the services provided and the team maintains them to a high standard. It has a private consultation room where people can have confidential conversations with a pharmacy team member.
Principle 4. Services, including medicines management
The pharmacy provides a range of services to support people's health needs. Overall, it manages its services well and they are easy for people to access. The pharmacy receives its medicines from reputable sources and stores them appropriately. And team members carry out checks to help ensure they keep medicines in good condition.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to support the safe delivery of its services. It maintains its equipment to ensure it remains fit for purpose and safe to use. And its team members use the equipment appropriately to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |